Our goal is to continuously improve and learn from customer feedback, fostering a strong community around our products. We also aim to introduce new features based on your suggestions and needs. Let us know what you'd like to see—your input helps us grow and serve you better!

Currently, shipping with Oblivis takes approximately 10 to 11 days. However, we are actively working to improve this timeline. As a token of appreciation for your patience, we are offering free shipping on your first order to make up for any inconvenience.

Currently, refunds are processed directly through my supplier. They handle any product issues like cracks or damages. We allow a 14-day window to resolve matters promptly, please reach out at oblivislamps@gmail.com for assistance.